Kenilworth’s accessible customer service standards are available upon request. Please reply to email@example.com to receive a current copy of our standards.
Kenilworth regards information gathered in the course of producing and distributing our magazines and their corresponding websites as proprietary, and not to be shared with companies other than those required to ensure the timely and accurate distribution of its magazines and/or additional information that it feels may be of interest to our readers. We are committed to the following principles:
The President of Information Technology is the designated Privacy Officer for Kenilworth. He is responsible for ensuring the principles of this policy are adhered to. You may contact him at firstname.lastname@example.org with any questions regarding this policy.
II. Purpose of Data Collection
Kenilworth collects a very limited amount of information from its subscribers. This data includes name, title/position, business name and address, telephone and fax numbers, e-mail and website address (where applicable). This is for the purpose of managing our circulation databases in order to facilitate the mailing of the magazines to subscribers.
From time to time we may also use subscriber e-mail addresses to send additional information to our readers that we feel may be of interest to them. In these cases the list is only released to a reputable third party service bureau for the purpose of sending a specific broadcast. If you wish to no longer receive a certain type of e-mail correspondence you may unsubscribe by clicking on the unsubscribe link directly in the e-mail communication itself or by contacting our Circulation Department at email@example.com or calling 800-409-8688. In addition, we may ask what types of goods or services the subscriber’s company sells or buys. This information is collected for the following purposes:
a) To determine if the person supplying the information qualifies for a controlled (free) subscription to a magazine (based upon professional services or industry affiliation).
b) To help target editorial content for the reader’s benefit.
c) To advise advertisers and potential advertisers of the type of readers so that they may include goods and services in their advertisements that are of interest to them.
The information about types of goods and services offered by subscribers is in no way linked to individual subscribers. It is supplied only to editorial staff and advertisers as numerical percentage data.
Prior to beginning a subscription to any of Kenilworth’s publications, consent to receive the magazine is obtained from the subscriber through the completion of a subscription form (including signature) or through an online form on the Kenilworth website (checking off the consent box is the equivalent of a signature).
IV. Limiting Collection
Any additional data that is collected (i.e. payment information) is stored in a secure database with access restricted to authorized personnel only. At no time is subscriber information ever shared, be it person or company, outside of its original purpose, which is to complete the magazine subscription transaction and/or distribution of additional information we feel may be of interest to our readers.
V. Use, Disclosure, Retention
Kenilworth’s collection of information is limited to that necessary for magazine subscriptions. All data is kept in accordance with BPA audit requirements for the duration of 3 years, or until it is renewed.
Kenilworth does not sell, rent or share its mailing list or any other collected information with outside companies other than with a bonded mailing or fulfillment house who has signed a confidentiality and non-disclosure agreement. This is for the sole purpose of mailing the magazine to subscribers and/or distributing additional information we feel may be of interest to our readers.